Frequently Asked Questions

Everything you need to know about your beauty experience with The EDJY.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their beauty fix sooner.

Are your products cruelty-free?

Absolutely. At The EDJY, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.

What is your return policy?

We offer a 30-day return policy on most items. Products must be unused, in their original packaging, and in the same condition that you received them to qualify for a full refund.

Do you ship internationally?

Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of purchase.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat or email.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.