Returns & Exchanges

At The EDJY, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for products in their original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution for a refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the unused beauty products in their original packaging, ensuring all protective seals and labels remain intact.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, then drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.